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Website terms

Terms and Conditions

Effective August 15, 2026 · Version 2.0

Plain-language summary. This public website explains Teravance Intelligence and provides a secure way to begin a conversation. It is not an online store, it does not create a service contract, and it does not replace the written agreement used for paid work. Canadian and Alberta rights that cannot legally be waived remain fully protected.

1. Agreement and scope

These Terms and Conditions govern access to teravanceintelligence.ca, its public pages, and its contact service (together, the “Website”). By using the Website, you agree to these terms. If you use the Website for an organization, you confirm that you are authorized to act for that organization.

These terms apply only to the public Website. Catalyst accounts, testing programs, technology services, digital employees, projects, subscriptions, and other paid work may have separate written terms. If a separate signed agreement conflicts with these terms, the signed agreement governs the services covered by it.

2. Information, not a service offer

The Website provides general information about Teravance Intelligence, Catalyst, and possible services. Website content is not professional, legal, accounting, tax, cybersecurity, investment, employment, or other regulated advice. Using the Website or submitting an inquiry does not create a client, employment, partnership, agency, fiduciary, or professional-adviser relationship.

Service descriptions, examples, availability, timeframes, prices, and expected outcomes are informational unless included in a separate written agreement. Capabilities described as alpha, testing, planned, proposed, illustrative, or under development are not promises of present or future availability.

3. Orders, pricing, payment, cancellation, and refunds

The Website does not currently accept purchases, recurring-plan registrations, or payment-card details. A contact submission is an invitation to discuss possible work, not an order and not an acceptance by Teravance Intelligence.

Paid work begins only after the parties enter into a separate written agreement or approved order that identifies the scope, price, taxes, payment schedule, responsibilities, change process, cancellation rights, refund terms, and acceptance criteria. Applicable consumer cancellation, refund, disclosure, and fair-treatment rights are not restricted by these terms.

4. Limited permission to use the Website

Teravance Intelligence grants you a limited, revocable, non-exclusive, non-transferable permission to access and use the Website for lawful personal or internal business evaluation. You may print or save reasonable extracts for that purpose, provided you retain notices and do not suggest that Teravance Intelligence endorses you or your organization.

5. Acceptable use and security

You must not:

Good-faith security reports must follow our security reporting process. That process does not authorize destructive testing, access to other people’s information, service disruption, credential attacks, or excessive automated traffic.

6. Contact submissions

Information submitted through the contact form must be accurate, relevant to the inquiry, and lawfully provided. Do not include passwords, authentication secrets, payment or banking data, health records, government identification, customer records, exploit code, or other confidential information. We will arrange a more appropriate method if sensitive documents are later required.

The public form is not an emergency channel, a guaranteed support channel, or acceptance of work. We may decline, retain, delete, restrict, or report a submission where reasonably necessary to protect people, comply with law, prevent abuse, preserve evidence, or operate the service.

7. Feedback and suggestions

If you voluntarily send general feedback or suggestions, you grant Teravance Intelligence a non-exclusive, worldwide, royalty-free licence to use, adapt, and incorporate them without compensation. You retain ownership of your original material. This licence does not apply to personal information, confidential information accepted under a separate agreement, or material you were not authorized to provide.

8. Intellectual property

The Website’s original text, software, graphics, logos, design, arrangement, and other materials are owned by Teravance Intelligence or used under licence and are protected by Canadian and international intellectual-property laws. Teravance Intelligence, Catalyst, their logos, and related branding may not be used in a way that causes confusion or implies sponsorship without written permission.

If you believe Website material infringes your copyright or other rights, use the secure contact form and provide enough non-confidential information for us to identify and assess the material.

9. Privacy and cookies

Our Privacy Policy explains how we collect, use, disclose, safeguard, retain, and provide access to personal information under applicable privacy law, including Alberta’s Personal Information Protection Act and, where applicable, the federal Personal Information Protection and Electronic Documents Act.

The Website does not currently use analytics, advertising, or personalization cookies. The contact form uses a temporary, strictly necessary security cookie, and the cookie-choice banner stores its selection only in the browser tab session. The Privacy Policy contains the current details and controls if this practice changes.

10. Commercial electronic messages

Submitting an inquiry allows us to respond to that inquiry. It does not, by itself, subscribe you to general marketing. We send promotional commercial electronic messages only where permitted by Canada’s anti-spam legislation, including applicable consent, identification, and unsubscribe requirements. Optional marketing consent can be withheld or withdrawn without affecting an inquiry.

11. Electronic communications

You consent to receiving Website-related communications electronically when you choose to use the electronic contact process. Alberta law recognizes electronic records, signatures, and contracting where the parties consent and legal requirements are satisfied. A service contract is formed only through the acceptance process stated in the applicable written agreement, not merely by browsing the Website or sending the public form.

12. Third-party websites and services

The Website may link to Catalyst or third-party websites and services for convenience. Their availability, content, security, accessibility, privacy practices, and terms are controlled by their respective operators. A link does not necessarily imply endorsement. Teravance Intelligence is not responsible for third-party services, but nothing here limits responsibility that cannot lawfully be excluded.

13. Availability, changes, and corrections

We may maintain, update, correct, suspend, restrict, or discontinue all or part of the Website. We try to provide accurate and current information, but errors, omissions, delays, or temporary interruptions may occur. We may correct an obvious typographical or technical error. A Website correction does not override a binding signed agreement or a legal right.

14. Disclaimer

To the maximum extent permitted by law, the Website and its general informational content are provided “as available” without guarantees that they will be uninterrupted, error-free, secure, complete, suitable for a particular purpose, or compatible with every device or system. You remain responsible for evaluating information before relying on it and for maintaining reasonable device, account, and data safeguards.

This disclaimer applies to the free public Website only. Warranties, service levels, remedies, and acceptance obligations for paid work are governed by the applicable written agreement and law.

15. Limitation of liability

To the maximum extent permitted by law, Teravance Intelligence is not liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising solely from access to or inability to access the free public Website, including lost profit, lost opportunity, or loss of data.

Nothing in these terms excludes or limits liability or remedies that cannot lawfully be excluded or limited, including applicable consumer rights, fraud, wilful misconduct, gross negligence, or obligations concerning personal information. Any liability connected with paid services is governed by the applicable written agreement and law.

16. Responsibility for unlawful misuse

To the extent permitted by law, a business user agrees to be responsible for third-party claims and reasonable losses directly caused by that user’s unlawful misuse of the Website, infringement of another person’s rights, or material breach of these terms. This section does not apply where the loss was caused by Teravance Intelligence and does not reduce any non-waivable consumer right.

17. Suspension and termination

We may restrict or block access where reasonably necessary to address unlawful conduct, security threats, abuse, technical risk, or a material breach of these terms. You may stop using the Website at any time. Provisions concerning intellectual property, privacy, liability, dispute resolution, and interpretation continue where their nature requires.

18. Canadian and Alberta rights

Nothing in these terms waives or releases a right, benefit, protection, or remedy that cannot be waived under applicable law. In particular, Alberta consumers retain their rights under the Consumer Protection Act, including fair-treatment rights and access to the courts. These terms do not require binding arbitration and do not prevent a complaint to an applicable regulator.

19. Governing law and disputes

These terms are governed by the laws of Alberta and the applicable federal laws of Canada, without applying conflict-of-law rules that would displace mandatory protections. Before starting a formal claim, the parties should make a reasonable attempt to resolve the issue through the secure contact form. If it is not resolved, claims may be brought before a court or tribunal with lawful jurisdiction in Alberta. Consumers may also use any forum or remedy available under mandatory law.

20. Changes to these terms

We may update these terms to reflect changes to the Website, operations, or law. The effective date and version will be posted on this page. A material change applies prospectively when posted or on a later date stated in the notice; it does not retroactively change a signed service agreement. Continued use after the effective date constitutes acceptance of the updated Website terms.

21. General provisions

If a provision is invalid or unenforceable, it will be interpreted or limited only as much as necessary, and the remaining provisions continue. A delay in enforcing a provision is not a waiver. Headings are for convenience only. These terms, together with the Privacy Policy and notices expressly incorporated here, are the entire agreement concerning the public Website. You may not assign your rights under these terms without our written consent; Teravance Intelligence may assign them as part of a lawful reorganization, financing, or transfer of the Website, subject to applicable privacy and consumer law.

22. Contact

Questions about these terms must be submitted through our secure contact form. Choose the category that best matches your question and do not include confidential records.